Garuda Airlines has a preferred network for getting in and around Indonesia and is making strides to revamp their past image as an airline to avoid by introducing a younger fleet. We found both the ground staff and air crew to be cheerful and helpful. Our flight departing Manado was delayed to the point that we misconnected to Bali. The check-in agents seemed limited in what they could offer and this necessitated the involvement of a ticket agent who was able to reroute us to Bali (albeit with two stops now and a late arrival). In the air, the domestic fleet of 737-800’s is new, comfortable and equipped with modern AVOD entertainment. A choice of two light Indonesian meals is served on every flight (even flights less than two hours) which is great if you are hungry. For those of you who had bad experiences in the past, Garuda may be worth trying again!
